[Comtec Announce] [IP Voice Services/Hosted Contact Centre] Service Alert 18th March 2014

[David Croft]

This is an incident notification regarding IP Voice Services and Hosted
Contact Centre.

Date: Tuesday, 18th March 2014
Start time: 11:45 GMT
End time: Ongoing

Services affected:

IP Voice Services
Hosted Contact Centre

Impact:

HIGH.

We have received reports of one-way audio issues with outbound calls on
both the IPVS and HCC platforms. This matter has been raised with our
supplier with the highest priority.

A more detailed update will follow shortly.

Regards,

David Croft

-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com or
0845 899 1423 and not any named individual.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sargasso.net/pipermail/uk-announce/attachments/20140318/2eaab622/attachment.html>