[Comtec Announce] [IP Voice Services] Maintenance window 9th October 2015

[Adrian Williams]

Please be advised of the following maintenance window scheduled on 9th October to IP Voice Services

Date: Friday, 9th October 2015
Start time: 2200 BST
End time: Saturday, 10th October 2015 0400 BST

Purpose

The Engineering Team will be performing works to move core call processing servers onto new hardware with a higher capacity to allow for future growth in the platform. This work window will involve the migration of the secondary servers. The primary server in each call processing cluster will be left in place during this window. As such, there is no expected impact to call processing.


Services affected

IP Voice Services


Impact

The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible.


Comtec is tracking this issue under ticket EGC-688-24507

Regards,

Adrian Williams
2nd Line Voice and Data Support
Comtec 
www.comtec.com

For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual.

Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL

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