[Comtec Announce] [IP Voice Services] Maintenance window 11th October 2015

[Adrian Williams]

Please be advised of the following maintenance window scheduled on 11th October to IP Voice Services.

Date: Friday, 11th October 2015
Start time 0000 BST
End time 0600 BST

Purpose:

The Engineering Team will be performing works to replace core call processing servers with new higher capacity servers to allow for future growth in the platform. This work window will involve the replacement of the primary servers. Service will be re-routed to the secondary server in each call processing cluster prior to the work to replace the primary server. Service will then be re-routed back to the primary call processing servers when the primary server has been successfully replaced with the new hardware.


Services affected:

IP Voice Services


Impact:

The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible.

Comtec is tracking this issue under ticket YFR-764-29916

Regards,
Adrian Williams
2nd Line Voice and Data Support
Comtec 
www.comtec.com

For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual.

Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL

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