[Comtec Announce] [IP Voice Services] Service Alert 1st July 2015

[David Croft]

This is an incident notification regarding IP Voice Services.

Date: Wednesday, 1st July 2015
Start time: 16:50 BST (UTC+0100)
End time: 17:08 BST (UTC+0100)

Services affected:

IP Voice Services.

Report:

Some registrations to IPVS were lost during this period and many could
not be re-established. We believe our supplier had an issue with one
of their clusters and we are awaiting confirmation that the issue is
resolved.

Further details will be supplied as they become available.

Comtec NOC is tracking this issue under ticket [#OMO-635-53288].

Best regards,

David Croft

-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.