[Comtec Announce] [IP Voice Services] - Service Alert - SAA0073 - BP and SPA Access

[Richard Betson]

Service Alert
Ref:          SAA0073

Date/Time:                    10/07/2013 - 15:30

Systems/Services Affected:

SPA/Business Portal

Incident Summary

Date: 10/07/2013

Start: 15:30
End: 16:00

The BT IPVS Operations team has been alerted to an issue with the SPA/Business Portal. This caused issues with logging into the portal and general navigation.

The BT IPVS Operations team performed a service restart and the SPA/BP is now available again.

BT IPVS Operations are currently investigating the root cause and we will provide updates as more information becomes available.

Apologies for the inconvenience caused during the outage.

Regards,

Comtec Network Operation Centre

For urgent operational issues please always contact noc at comtec.com or
0845 899 1423 and not any named individual.