[Comtec Announce] Maintenance window 21st April 2013 - Update 1

[David Croft]

This maintenance is now commencing.

Regards,

David Croft

On 3 April 2013 14:21, David Croft <david at comtec.net.uk> wrote:
> Please be advised of the following maintenance window scheduled on our network:
>
> Date: Sunday, 21st April 2013
> Start time: 14:00 BST (13:00 UTC)
> End time: 19:00 BST (18:00 UTC)
>
> Purpose
>
> Network architecture changes and software upgrades at our Comtec House
> (LSREI01) data centre to support an expanded product offering.
>
> Impact
>
> Due to the redundant nature of our network, we are expecting no
> operational impact from this work to customers multi-homed to our
> network.
>
> However, customers connected to a single distribution switch in
> Reigate will experience up to two outages of up to 10 minutes each
> during this window while the switch they are connected to is upgraded
> and reconfigured.
>
> Comtec NOC is tracking this issue under ticket [#BBP-325-99575].
>
> Regards,
>
> David Croft

-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.