[Comtec Announce] Maintenance window 21st April 2013 - Update 2

[David Croft]

We have completed this maintenance and all services are operating normally.

If you are experiencing any issues following this work, please contact
noc at comtec.com

Regards,

David Croft

On 21 April 2013 14:01, David Croft <david at comtec.net.uk> wrote:
> This maintenance is now commencing.
>
> Regards,
>
> David Croft
>
> On 3 April 2013 14:21, David Croft <david at comtec.net.uk> wrote:
>> Please be advised of the following maintenance window scheduled on our network:
>>
>> Date: Sunday, 21st April 2013
>> Start time: 14:00 BST (13:00 UTC)
>> End time: 19:00 BST (18:00 UTC)
>>
>> Purpose
>>
>> Network architecture changes and software upgrades at our Comtec House
>> (LSREI01) data centre to support an expanded product offering.
>>
>> Impact
>>
>> Due to the redundant nature of our network, we are expecting no
>> operational impact from this work to customers multi-homed to our
>> network.
>>
>> However, customers connected to a single distribution switch in
>> Reigate will experience up to two outages of up to 10 minutes each
>> during this window while the switch they are connected to is upgraded
>> and reconfigured.
>>
>> Comtec NOC is tracking this issue under ticket [#BBP-325-99575].
>>
>> Regards,
>>
>> David Croft

-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.