[Comtec Announce] Maintenance window 21st April 2013

[David Croft]

Please be advised of the following maintenance window scheduled on our network:

Date: Sunday, 21st April 2013
Start time: 14:00 BST (13:00 UTC)
End time: 19:00 BST (18:00 UTC)

Purpose

Network architecture changes and software upgrades at our Comtec House
(LSREI01) data centre to support an expanded product offering.

Impact

Due to the redundant nature of our network, we are expecting no
operational impact from this work to customers multi-homed to our
network.

However, customers connected to a single distribution switch in
Reigate will experience up to two outages of up to 10 minutes each
during this window while the switch they are connected to is upgraded
and reconfigured.

Comtec NOC is tracking this issue under ticket [#BBP-325-99575].

Regards,

David Croft

-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.