[Comtec Announce] Maintenance window 11th November 2012 - Update #2

[David Croft]

This maintenance has been completed successfully. If you are
experiencing any issues following this work, please contact the NOC.

Regards,

David Croft

On 11 November 2012 15:00, David Croft <david at comtec.net.uk> wrote:
> This work is now beginning.
>
> Regards,
>
> David Croft
>
> On 5 November 2012 13:14, David Croft <david at comtec.net.uk> wrote:
>>
>> Please be advised of the following maintenance window scheduled on our network:
>>
>> Date: Sunday, 11th November 2012
>> Start time: 15:00 UTC
>> End time: 19:00 UTC
>>
>> Purpose
>>
>> Firewall and IDS maintenance at our Comtec House (LSREI01) data centre.
>>
>> Impact
>>
>> The project plan for this work calls for no customer-visible outage
>> due to the redundant nature of these devices. However we are also
>> aware of a defect in the current software version that means there is
>> a likelihood of a few minutes loss of service during this window for
>> hosted customers at Comtec House.
>>
>> Comtec NOC is tracking this issue under ticket [#NGP-595-16849].
>>
>> Regards,
>>
>> David Croft
>>
>> --
>> David Croft
>> Lead Network Engineer
>>
>> Comtec Enterprises Ltd
>> Comtec House
>> 46a Albert Road North
>> Reigate Industrial Estate
>> Reigate
>> Surrey RH2 9EL
>>
>> Tel: 0845 899 1400
>> Fax: 0845 899 1401
>> www.comtec.com
>>
>> For urgent operational issues please always contact noc at comtec.com
>> or 0845 899 1423 and not any named individual.
>
>
>
>
> --
> David Croft
> Lead Network Engineer
>
> Comtec Enterprises Ltd
> Comtec House
> 46a Albert Road North
> Reigate Industrial Estate
> Reigate
> Surrey RH2 9EL
>
> Tel: 0845 899 1400
> Fax: 0845 899 1401
> www.comtec.com
>
> For urgent operational issues please always contact noc at comtec.com
> or 0845 899 1423 and not any named individual.



-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.