[Comtec Announce] [IP Voice Services] Emergency Engineering Work 06/11/2012

[Michael Cullen]

Please be advised of the following emergency engineering works on the IP Voice Services platform:

Date: Tuesday 06/11/2012 from 22:00 to 23:00


Purpose

The Engineering Team will be carrying out emergency works to change the media SFP modules in one of the SBC's making up part of a carrier side SBC cluster on 06 /11/2012 between 22:00 and 23:00. 


This is being done as a precautionary measure based on analysis of recent logging that has highlighted a possible hardware failure in relation to these modules.


Impact
 
There is no expected effect on service as a result of these works as the affected SBC will be removed from service without any effect on service and reinstated once work is completed.
 
Our sincere apologies for the short notice of these works.

Regards,

Comtec Network Operation Centre

For urgent operational issues please always contact noc at comtec.com or
0845 899 1423 and not any named individual