[Comtec Announce] [Core Network] Service Alert 3rd October 2018 - Update 1

[Daniel Brockwell]

This is an incident notification regarding an outage on our core network.

Date: Wednesday, 3rd October 2018
Start time: 11:38 BST
End time: 14:19 BST

Services affected:

Service degradation for services hosted out of Interxion LON1.

Report:

We were observing an intermittent fault and low light levels on a circuit serving our Interxion LON1 PoP.

Services terminated at or hosted out of this data centre were suffering packet loss as a result.

This issue has now been resolved and the circuit restored to service.

Regards,

Daniel Brockwell

Daniel Brockwell
Technical Engineer

Comtec

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E: dan.brockwell at comtec.com
T: 01737 228123| M: 07824 484434| F: 01737 228101
W: www.comtec.com


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