[Comtec Announce] [Core Network] Service Alert 3rd October 2018

[David Croft]

This is an incident notification regarding an outage on our core network.

Date: Wednesday, 3rd October 2018
Start time: 11:38 BST
End time:

Services affected:

Service degradation for services hosted out of Interxion LON1.

Report:

We are observing an intermittent fault and low light levels on a
circuit serving our Interxion LON1 PoP.

Services terminated at or hosted out of this data centre are suffering
packet loss as a result.

We have identified the circuit and carrier involved and they are
working to resolve the problem.

Regards,

David Croft

-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.