[Comtec Announce] Service Alert 09/05/2016 Outbound calls failing

Phil Reed Phil.Reed at comtec.com
Mon May 9 09:46:58 BST 2016


Updated
Although we have not had confirmation from BT, Outbound calls are now working.


Service Alert

Ref: SAA0149

Update
Issued:             1 (original issue) 09/05/2016 09.30

Systems/Services
Affected:

Outbound calling

Incident Summary

Start : 09/05/2016 - 08:30

End :

Service Impact : HIGH

Status : OPEN



Update 1 - Original Issue 09/05/2016 09:30

Issue:

Our monitoring
systems have alerted our Engineering team that outbound calling is unsuccessful.

Actions

Engineering are currently investigating a potential issue in our
network.

We will update you as soon as more information becomes available.

Apologies for the inconvenience caused.



Phil Reed
Lead Architect

Comtec

E: Phil.Reed at comtec.com
T: 01737 228114 | F: 01737 228101
W: www.comtec.com

[http://www.comtec.com/wp-content/uploads/2014/10/comtec-email-logo.jpg]<http://www.comtec.com/>


[http://www.comtec.com/wp-content/uploads/2014/10/DCS-Awards-Finalist-Logo-2016-Horiz.jpg]<http://www.dcsawards.com> [http://www.comtec.com/wp-content/uploads/2014/10/Business-Green-2016-Shortlisted.jpg] <http://www.comtec.com>



Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL

CONFIDENTIALITY NOTICE
This email transmission (and/or the documents accompanying it) may contain confidential information belonging to the sender. The information is intended for the use of the individual or entity named. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this transmission in error, please immediately notify the sender by telephone to arrange for the return of the documents. The contents of an attachment to this email may contain software viruses that could damage your own computer system. Whilst the sender has taken every reasonable precaution to minimise this risk, we cannot accept liability for any damage that you may sustain as a result of software viruses. You should carry out your own virus checks before opening any attachments to this email.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sargasso.net/pipermail/uk-announce/attachments/20160509/38fe3c46/attachment.html>


More information about the UK-Announce mailing list