[Comtec Announce] Service Alert 09/05/2016 Outbound calls failing

[Phil Reed]

Updated
Although we have not had confirmation from BT, Outbound calls are now working.


Service Alert

Ref: SAA0149

Update
Issued:             1 (original issue) 09/05/2016 09.30

Systems/Services
Affected:

Outbound calling

Incident Summary

Start : 09/05/2016 - 08:30

End :

Service Impact : HIGH

Status : OPEN



Update 1 - Original Issue 09/05/2016 09:30

Issue:

Our monitoring
systems have alerted our Engineering team that outbound calling is unsuccessful.

Actions

Engineering are currently investigating a potential issue in our
network.

We will update you as soon as more information becomes available.

Apologies for the inconvenience caused.



Phil Reed
Lead Architect

Comtec

E: Phil.Reed at comtec.com
T: 01737 228114 | F: 01737 228101
W: www.comtec.com

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