[Comtec Announce] [ADSL/FTTC] Maintenance window 7th April 2016

[David Croft]

Please be advised of the following maintenance window scheduled on our
ADSL/FTTC service.

Date: Thursday, 7th April 2016
Start time: 23:15 BST (UTC+0100)
End time: 03:15 BST (UTC+0100) (Friday)

Purpose:

One of our suppliers will be upgrading a core network device to which
we are connected.

Services affected:

ADSL/FTTC services.
(Cloud Ethernet business FTTC services will not be affected).

Impact:

Low.

ADSL and FTTC customers may lose connectivity briefly during this
window and should automatically reconnect within a few minutes to an
alternate site.

If you have problems following this maintenance, please turn your
ADSL/FTTC modem/router off and on again. If you continue to experience
any problems after following this procedure, please contact the NOC.

Comtec NOC is tracking this issue under ticket [#VLB-135-23580].

Regards,

David Croft

-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.