[Comtec Announce] [IP Voice Services] Maintenance window 12th June 2015

[Adrian Williams]

Please be advised of the following maintenance window scheduled on 12th June 2015 to IP Voice Services

Date: Friday 12th June 2015
Start time: 22:00 BST
End time: Saturday 13th June 2015 02:00 BST

Purpose:

The Engineering Team will be moving a primary device in one of our SBC clusters into a new POP between 22:00 on 12th June 2015 and 02:00 on 13th June 2015. 

Services affected:

IP Voice Services and Business Portal

Impact:

Prior to the migration, all traffic on this SBC cluster will be cut over to the secondary node. 
We do not expect there to be any loss of calls or registrations, but there will be a period of reduced redundancy while the move is carried out.

The Engineering team will be closely monitoring all systems and services to ensure any disruption is as brief as possible.

Comtec NOC is tracking this issue under ticket: ODV-394-60444

Regards,
Adrian Williams
2nd Line Voice and Data Support

For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual.


Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL

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