[Comtec Announce] Maintenance window 13th January 2013 - Update 1

[David Croft]

This maintenance window is now beginning with Interxion (CLBIS02).
Customers with redundant connections will now be failed over;
customers with a single connection to this site will shortly
experience a brief loss of service.

Regards,

David Croft

On 10 January 2013 12:23, David Croft <david at comtec.net.uk> wrote:
> Please be advised of the following maintenance window scheduled on our network:
>
> Date: Sunday, 13th January 2013
> Start time: 00:01 UTC
> End time: 05:00 UTC
>
> Purpose
>
> Software version changes as advised by Cisco TAC.
>
> Impact
>
> We will be changing the IOS version at each of our core London sites
> as advised by Cisco TAC. This will affect all services terminating at
> each site (DSL, FTTC, Ethernet) for up to fifteen minutes. Each site
> will be upgraded separately and validated before moving to the next
> site. Thus we expect no outage to customers who have resilient
> connections to us.
>
> The following sites will be affected in this order during the work:
> Interxion (CLBIS02), Telecity (LNPOP02), Telehouse East (LNPOP01).
>
> Customers hosted at Comtec House (LSREI01) will be unaffected.
>
> Comtec NOC is tracking this issue under ticket [#GQN-364-56072].
>
> Regards,
>
> David Croft
>
> --
> David Croft
> Lead Network Engineer
>
> Comtec Enterprises Ltd
> Comtec House
> 46a Albert Road North
> Reigate Industrial Estate
> Reigate
> Surrey RH2 9EL
>
> Tel: 0845 899 1400
> Fax: 0845 899 1401
> www.comtec.com
>
> For urgent operational issues please always contact noc at comtec.com
> or 0845 899 1423 and not any named individual.



-- 
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.