[Comtec Announce] 21CN Service Outage WDV-648-54861 09/01/13 - Update 3

[Phil Reed]

We are still working on a resolution along with BT to this issue, however at this moment we do not have an ETA.

Regards

Phil Reed 

-----Original Message-----
From: announce-bounces at comtec.net.uk [mailto:announce-bounces at comtec.net.uk] On Behalf Of David Croft
Sent: 09 January 2013 13:06
To: announce at comtec.net.uk
Subject: [Comtec Announce] 21CN Service Outage WDV-648-54861 09/01/13 - Update 2

At 11:50 this morning we observed loss of connectivity to all 21CN customers connected to our Telecity (LNPOP02) 21CN hub. We have raised a fault with BT and Comtec engineers are now arriving on site to check our equipment. A further update will follow shortly.

Regards,

David Croft

--
David Croft
Lead Network Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual.
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