[Comtec Announce] ADSL Service Outage - 18/09/2012 - Update #1

[David Croft]

Engineers have power cycled the affected equipment which had crashed,
and service was restored at 13:15.

Regards,

David Croft

On 18 September 2012 13:12, David Croft <david.croft at comtec.com> wrote:
> An outage at our broadband tail provider beginning at 12:30 has
> resulted in an outage for all ADSL customers single-homed to our
> Telehouse East location. Engineers are en-route to investigate. A
> further update will follow when we have an estimated time to repair.
>
> Regards,
>
> David Croft
>
> --
> David Croft
> Service Delivery Manager
>
> Comtec Enterprises Ltd
> Comtec House
> 46a Albert Road North
> Reigate Industrial Estate
> Reigate
> Surrey RH2 9EL
>
> Tel: 0845 899 1400
> Fax: 0845 899 1401
> www.comtec.com
>
> For urgent operational issues please always contact noc at comtec.com
> or 0845 899 1423 and not any named individual.



-- 
David Croft
Service Delivery Manager

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.