[Comtec Announce] [IP Voice Services] - Planned Engineering Work: Thursday, 05/04/2012
Richard Betson
richard.betson at comtec.com
Fri Mar 30 08:45:53 BST 2012
Please be advised of the following planned engineering works on the IP Voice Services platform:
Date: 22:00 to 23:00 on Thursday, 05/04/2012
Purpose
The Engineering Team will be will be performing works as part of the on-going hardware renewal program 05/04/2012 22:00-23:00.
Impact
Voice services to customers are unlikely to be unaffected due to the redundant nature of the network.
There may be a brief interruption to some services between 1-60 seconds as the services are migrated to the new connections, due to the nature of the work, some calls in progress may experience a brief interruption of 2-3 seconds to media as the traffic automatically reroutes.
Regards,
Comtec Network Operation Centre
For urgent operational issues please always contact noc at comtec.com or
0845 899 1423 and not any named individual.
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