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<div class=Section1><pre><font size=2 face="Courier New"><span lang=EN
style='font-size:10.0pt'>Please be advised of the following incident which affected some of our 21CN circuit users <o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Date: Wednesday, 13th April 2011<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Start time: 11.16 BST<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>End time: 11.19 BST<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Incident<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Transit was disrupted for the 21CN network.<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Impact<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Some users would have noticed 21CN problems/outages during this time due to transit issues from the provider networks. We identified the areas of cause on the networks and routed round them. To mitigate this issue in the future we will leave the routing in place until we are satisfied the transit areas are stable. <o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><st1:PersonName
w:st="on"><font size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Comtec</span></font></st1:PersonName><span
lang=EN> NOC is tracking this issue.<o:p></o:p></span></pre><pre><font size=2
face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Best regards,<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><st1:PersonName
w:st="on"><font size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>Nick Claxson</span></font></st1:PersonName><span
lang=EN><o:p></o:p></span></pre><pre><font size=2 face="Courier New"><span
lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>For urgent operational issues please always contact noc at comtec.com or<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'>0845 899 1423 and not any named individual.<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span lang=EN style='font-size:10.0pt'><o:p> </o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Nick Claxson</span></font></st1:PersonName><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Managing Director</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Comtec</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Enterprises
Ltd</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Comtec</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> House</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Albert Rd North</span></font></st1:address></st1:Street><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Reigate, <st1:place w:st="on">Surrey</st1:place> RH2 9EL</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>DDI: 0845 899 1402</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tel: 0845 899 1400</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax: 0845 899 1401</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Web: <a href="http://www.comtec.com">www.comtec.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Web: <a href="http://www.claxson.co.uk">www.claxson.co.uk</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Twitter: <a href="http://twitter.com/@nickclaxson">http://twitter.com/@nickclaxson</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Ranked In Deloitte Fast 50 Three Years Running.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Ranked In Deloitte EMEA 500 Four Years Running 2009</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Voted 'Young Gun 2007' by Growing Business Magazine</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Entrepreneur of the Year 2008 Finalist - Innovation &
Growth awards.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>'Young Gun' Alumni 2009</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <img border=0 width=324 height=64 id="_x0000_i1025"
src="cid:image002.jpg@01CBFA89.48C2A350"><img border=0 width=106 height=65
id="_x0000_i1026" src="cid:image003.jpg@01CBFA89.48C2A350" align=baseline><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Comtec</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Enterprises
Ltd, Registered In <st1:country-region w:st="on">England</st1:country-region>
and <st1:country-region w:st="on"><st1:place w:st="on">Wales</st1:place></st1:country-region>
3772881.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>CONFIDENTIAL:- The information contained in this e-mail and
any attachment is confidential. Its is intended only for the named
addressee(s). If you are not the named addressee please notify the sender
immediately and do not disclose, copy or distribute the contents to any other
person other than the intended addressee(s).</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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