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<P><FONT face=Arial><FONT size=2>Service Alert: <SPAN
class=447283413-12112010>Friday </SPAN><SPAN class=447283413-12112010>12th
November 2010</SPAN></FONT></FONT></P>
<P><FONT face=Arial size=2>Issue: Inbound calls from the PSTN through are
intermittently experiencing one way audio on the inbound direction (from the
PSTN).</FONT></P>
<P><FONT face=Arial size=2>Status: The affected carrier is aware of the issue
and are actively investigating the cause and a possible resolution.</FONT></P>
<P><FONT face=Arial size=2>Next Steps: <SPAN class=447283413-12112010>Our
provider </SPAN>will continue to monitor the situation and are actively pursuing
the carrier for updates as to the cause and expected resolution for this
issue.<SPAN class=447283413-12112010> </SPAN>We will update you as soon as more
information becomes available.</FONT></P>
<P><FONT face=Arial size=2>Regards,</FONT></P>
<P><SPAN class=447283413-12112010><FONT face=Arial size=2>Technical
Support</FONT></SPAN></P></SPAN></BODY></HTML>