[Comtec Announce] Christmas moratorium 2018-2019

[David Croft]

Please be advised of the following Christmas moratorium scheduled on
our network.

Start date: Tuesday, 11th December 2018
End date: Friday, 4th January 2019

Purpose:

In line with industry best practice, we and our suppliers will be
instituting our annual change freeze between these dates in order to
protect customer services.

Services affected:

All.

Impact:

There will be an moratorium on changes across our network during this
period. Provision activities may be delayed and lead times will be
impacted if they fall within or after this window. Repair activities
will not be affected.

If we carry out any maintenance activity during this window, it will
be for emergency reasons and will be carried out to protect customer
service and the network from an uncontrolled loss of service.

Please ensure any new orders are submitted in good time to avoid being
affected by this window.

Please note that a few of our suppliers have extended moratoriums
greater than the above time period and our ability to deliver certain
orders may be impacted by this. Customers will be advised at the point
of order if this affects them.

Regards,

David Croft


-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.