[Comtec Announce] [Core Network] Maintenance window 11th December 2016

[David Croft]

Please be advised of the following maintenance window scheduled at our
Telecity HEX 6-7 (LNPOP02) site:

Start date: Sunday, 11th December 2016
Start time: 14:00 GMT (UTC+0000)
End time: 22:00 GMT (UTC+0000)

Purpose:

We will be installing additional equipment to increase capacity at our
Telecity HEX 6-7 (LNPOP02) site.

Services affected:

All services hosted in or single-homed out of Telecity HEX 6-7
(LNPOP02) including Cloud Ethernet circuits single-homed to this
location.
Services at other sites will not be affected.

Impact:

MEDIUM/LOW.

Single-homed Cloud Ethernet customers will suffer a brief outage
(maximum 10 minutes) during this window while their circuits are
migrated.

For other services, this is an "at-risk" notification only and no
impact to service is expected.

Our engineering team will be monitoring all services and circuits
closely and if any outage is experienced, it is expected to be very
brief.

Comtec NOC is tracking this issue under ticket [#SAH-440-61980].

Regards,

David Croft


-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.