[Comtec Announce] [VoIP UK] Service Alert 2nd November 2016 - Update 1

[David Croft]

This is an incident notification regarding VoIP UK voice services.

Date: Wednesday, 2nd November 2016
Start time: 15:14 GMT (UTC+0000)
End time: 15:47 GMT (UTC+0000)

Services affected:

IP voice services using VoIP UK.
BT services are unaffected.

Report:

Comtec NOC observed a drop in all registrations and an inability to
register with VoIP UK.

Call processing resumed at 15:47 although we are awaiting for an
official all-clear and RFO at this time.

Comtec NOC is tracking this issue under ticket [#DCX-370-12304].

Regards,

David Croft


--
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.