[Comtec Announce] [IP Voice Services] Maintenance window 21st November 2015

[Adrian Williams]

Please be advised of the following maintenance window scheduled on Saturday, 21st November to IP Voice Services.

Date: Saturday 21st November 2015
Start time: 00:00 GMT
End time: 06:00 GMT

Purpose:

The Engineering team will be performing works to apply patches to a call processing server cluster. Service will be rolled from the primary server to the secondary prior to applying patches on the primary server.


Services Affected:

IP Voice Services


Impact:

As such, we do not expect any impact to voice services during these works. Our Engineering Team will be closely monitoring all systems and services to ensure any disruption is as brief as possible if experienced.
Comtec is tracking this issue under ticket DJN-180-45541


Regards,
Adrian Williams
2nd Line Voice and Data Support
Comtec
www.comtec.com

For urgent operational issues please always contact noc at comtec.com or 0845 899 1423 and not any named individual.

Registered Office: Comtec House, Albert Road North, Reigate, Surrey RH2 9EL

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