[Comtec Announce] [Core Network] Maintenance window 19th September 2015 - Update 1

David Croft david at comtec.net.uk
Sat Sep 19 18:09:20 BST 2015


Good afternoon,

Please be advised that the service-affecting portion of this
maintenance is about to begin.

Regards,

David Croft

On 26 August 2015 at 08:29, David Croft <david at comtec.net.uk> wrote:
> Please be advised of the following maintenance window scheduled at our
> Telecity HEX6-7 (LNPOP02) site:
>
> Start date: Saturday, 19th September 2015
> Start time: 12:00 BST (UTC+0100)
> End time: 20:00 BST (UTC+0100)
>
> Purpose:
>
> We will be making changes to our core network to support additional
> interconnects in our IPVS platform. This work will restore n+3
> redundancy to our IPVS interconnection following the work undertaken
> to resolve the service alerts on 1st July 2015 and 9th July 2015.
>
> Services affected:
>
> All services hosted in or single-homed out of Telecity HEX6-7
> (LNPOP02) including Cloud Ethernet circuits single-homed to this
> location. Resilient Cloud Ethernet circuits will fail over to other
> sites and therefore not be affected. Services at other sites will not
> be affected.
>
> Impact:
>
> HIGH.
>
> Services are at-risk during this window. As part of this work it will
> also be necessary to relocate network equipment and therefore there
> will be an outage at this location of up to 1 hour during the above
> window.
>
> Our engineering team will be working to minimise the extent and
> duration of this disruption.
>
> Comtec NOC is tracking this issue under ticket [#SNH-216-20775].
>
> Regards,
>
> David Croft
>
> --
> David Croft
> Lead Engineer
>
> Comtec Enterprises Ltd
> Comtec House
> 46a Albert Road North
> Reigate Industrial Estate
> Reigate
> Surrey RH2 9EL
>
> Tel: 0845 899 1400
> Fax: 0845 899 1401
> www.comtec.com
>
> For urgent operational issues please always contact noc at comtec.com
> or 0845 899 1423 and not any named individual.



-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.


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