[Comtec Announce] [Cloud Ethernet] Maintenance window 11th September 2014

[David Croft]

Please be advised of the following maintenance window scheduled by BT
on the 21C network:

Date: Thursday, 11th September 2014
Start time: 02:00 BST (UTC+0100)
End time: 06:00 BST (UTC+0100)

Purpose:

BT have advised us that they will be performing maintenance on the 21C network.

Services affected:

Cloud Ethernet (All BT variants).

Impact:

HIGH.

As part of this work, BT will perform software upgrades on the devices
terminating our 21CN connections. There will be an expected outage of
up to 90 minutes during this window.

Comtec NOC is tracking this issue under ticket [#IPQ-935-86950].

Regards,

David Croft

-- 
David Croft
Lead Engineer

Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL

Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com

For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.