[Comtec Announce] [IP Voice Services] Service Alert 30th June 2014
David Croft
david at comtec.net.uk
Mon Jun 30 18:19:08 BST 2014
This is an incident notification regarding IP Voice Services.
Date: Monday, 30th June 2014
Start time: 18:00 BST (UTC+0100)
Services affected:
IP Voice Services routing to/from PSTN.
Report:
The engineering team is currently investigating an issue affecting all
off-net call routing.
On net calls remain unaffected.
This matter has been escalated to our supplier. Further details will
be supplied as they become available.
The next update will be issued in 30 minutes.
Comtec NOC is tracking this issue under ticket [#OEE-382-69090].
Best regards,
David Croft
--
David Croft
Lead Network Engineer
Comtec Enterprises Ltd
Comtec House
46a Albert Road North
Reigate Industrial Estate
Reigate
Surrey RH2 9EL
Tel: 0845 899 1400
Fax: 0845 899 1401
www.comtec.com
For urgent operational issues please always contact noc at comtec.com
or 0845 899 1423 and not any named individual.
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