[Comtec Announce] [ADSL/FTTC] Maintenance window 21st May 2014

[David Croft]

Please be advised of the following maintenance window scheduled on our
ADSL/FTTC service.

Date: Wednesday, 21st May 2014
Start time: 23:00 BST (UTC+0100)
End time: 03:00 BST (UTC+0100) (Thursday)

Purpose:

Upgrades to our ADSL/FTTC platform.

Services affected:

ADSL/FTTC services.
(Cloud Ethernet business FTTC services will not be affected).

Impact:

Low.

ADSL and FTTC customers may lose connectivity briefly during this
window and should automatically reconnect within a few minutes to an
alternate site.

If you have problems following this maintenance, please turn your
ADSL/FTTC modem/router off and on again. If you continue to experience
any problems after following this procedure, please contact the NOC.

Comtec NOC is tracking this issue under ticket [#TOV-378-80293].

Regards,

David Croft

-- 
David Croft
IT - Network Engineering

Sargasso Networks
http://www.sargasso.net/

For support enquiries please always contact support at sargasso.net
and not any named individual. UK: 0845 034 5020 USA: 212-400-1694