[Comtec Announce] [IP Voice Services] - EMERGENCY Engineering Work: 23/01/2013 PEWA0119

[Richard Betson]

Please be advised of the following Emergency engineering works on the IP Voice Services platform:

Date: 23:00 to 23:59 on Wednesday, 23/01/2013

Purpose
The IPVS Engineering Team will be carrying out works to implement a vendor supplied patch to the Application Server clusters in the Core Voice Architecture between 2300 on 23/01/2013 and 0000 on 24/01/2013 to address the exception observed on 16/01/2013.

Impact
Due to the redundant nature of the platform there is no expected effect to Voice Services, as while an element in the cluster is being patched, its peer will sustain normal service.

Regards,

Comtec Network Operation Centre

For urgent operational issues please always contact noc at comtec.com or
0845 899 1423 and not any named individual.