[Sargasso Announce] Maintenance window 17 November 2013

[Sargasso Announcements]

Please be advised that one of our suppliers has scheduled a
maintenance window affecting our 325 Hudson Street (NYCMNY03), New
York, NY site.

East Coast USA:
Start Date: Sunday, 17 November 2013; 00:01 EST (UTC-0500)
End Date: Sunday, 17 November 2013; 04:00 EST (UTC-0500)

West Coast USA:
Start Date: Saturday, 16 November 2013; 21:01 PST (UTC-0800)
End Date: Sunday, 17 November 2013; 01:00 PST (UTC-0800)

United Kingdom:
Start Date: Sunday, 17 November 2013; 05:01 GMT (UTC+0000)
End Date: Sunday, 17 November 2013; 09:00 GMT (UTC+0000)

Central European:
Start Date: Sunday, 17 November 2013; 06:01 CET (UTC+0100)
End Date: Sunday, 17 November 2013; 10:00 CET (UTC+0100)

Summary of Work

Our supplier will be performing software upgrades as advised by their
vendor. This is expected to resolve suboptimal routing issues that
have been experienced by our customers.

The maintenance window on 22 October was to perform software upgrades
as advised by Brocade. As this did not resolve the issue and made
matters worse, it was reverted during an emergency maintenance on 29
October. Brocade have now issued a new software version that is
expected to fix these issues and will be deployed during this window.

Impact

High. Customers colocated at our NYCMNY03 location will lose
connectivity for a period during this window.

While the maintenance window is scheduled for four hours, we only
estimate roughly 15 minutes or less of downtime unless problems occur.

If you have any queries regarding this work, please contact support at
sargasso.net

Regards,

David Croft

--
David Croft
IT - Network Engineering

Sargasso Networks
http://www.sargasso.net/

For support enquiries please always contact support at sargasso.net
and not any named individual. UK: 0845 034 5020 USA: 212-400-1694